Will there be a cost if I need a new modem? Carrie Collins June 03, 2020 13:40 Updated If you require a new modem, you can rent one which includes insurance for only $5.00 per month. Related articles How does a cable modem work? How do I get on the Internet? I'm a Trio customer, what happens if I drop a service? Resetting your cable modem Why does my connection speed vary? Comments 0 comments Please sign in to leave a comment.